PRIVACY POLICY

At Axn Active, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

1. Personal Information We Collect

When you visit our website, we automatically collect certain details such as your web browser type, IP address, time zone, and cookies stored on your device. As you browse, we also gather information about the pages or products you view, the websites or search terms that brought you to our store, and how you interact with the site. This helps us improve performance and user experience.

2. How We Collect Device Information

We use:

  • Cookies – Small files that store a unique ID (learn more at allaboutcookies.org).

  • Log Files – Track activity like IP address, browser type, and timestamps.

  • Web Beacons, Tags & Pixels – Electronic files that measure how you use our website.

3. Order Information

When you make a purchase, we collect your name, billing and shipping address, payment details (securely processed — we don’t store full card data), email, and phone number. Together with device information, this is referred to as “Personal Information.”

4. How We Use Your Personal Information

  • Order Information: To process and deliver your order, communicate with you, prevent fraud, and send promotional offers if you’ve opted in.

  • Device Information: To maintain site security, improve website function, and measure marketing effectiveness.

5. Sharing Your Personal Information

We never sell your data. We only share it with trusted partners who help operate our business:

  • Google Analytics – To understand site usage (see Google Privacy Policy).

  • Legal Requirements – If required by law or a lawful request.

6. Behavioural Advertising

We may use anonymized data for relevant ads on platforms like Google or Meta. You can opt out anytime:
Google Ad Settings | Facebook Ad Preferences | Bing Ad Settings | DAA Opt-Out

7. Do Not Track

We do not change our data practices when a “Do Not Track” signal is received from your browser.

8. Your Rights (UK/EU Residents)

You may request access, correction, or deletion of your data, or withdraw consent for marketing at any time.
Contact us:
📧 contact@axnactive.com
📱 +44 7848 119 552
📸 @axnactive
Your data may be securely transferred outside Europe, including to the US or Canada.

9. Data Retention

We keep your information as long as necessary for legal or business purposes unless you request deletion.

10. Policy Updates

We may update this policy from time to time. Any changes will be posted here with a new “last updated” date.

11. Contact Us

For privacy-related questions or concerns, reach us at:
📧 contact@axnactive.com
📱 +44 7848 119 552
📸 @axnactive

Your privacy matters to Axn Active — thank you for trusting us.