SHIPPING POLICY

At Axn Active, we’re committed to processing and delivering your orders as efficiently and reliably as possible. Please review our shipping terms, delivery times, and responsibilities below.

Processing Time

Orders are usually processed within 1–3 business days before shipment. After dispatch, you’ll receive a confirmation email containing your tracking number.

COVID-19 Notice

Due to occasional global supply chain disruptions, certain packages may face a delay of 1–2 weeks.
Free shipping may not be available in all regions. For faster delivery, private courier options are available at checkout.

Estimated Delivery Times

North America

  • United States: 7–20 business days

  • Canada: 10–25 business days

  • Mexico: 10–25 business days

Europe

  • United Kingdom: 7–20 business days

  • Ireland: 10–25 business days

  • Germany: 7–20 business days

  • Switzerland, Sweden, Belgium, Denmark: 10–25 business days

  • France: 10–25 business days

  • Italy: 7–20 business days

  • Rest of Europe: 10–25 business days

Australia & New Zealand

  • Australia: 7–20 business days

  • New Zealand: 7–20 business days

Africa

  • South Africa: 10–25 business days

  • Rest of Africa (via local post): 15–30 business days

Asia

  • Singapore: 7–20 business days

  • Malaysia: 10–25 business days

  • United Arab Emirates: 7–20 business days

  • Saudi Arabia: 7–20 business days

  • Rest of Asia (via local post): 15–30 business days

South America

  • All countries (via local post): 15–30 business days

Countries We Do Not Ship To

Due to global restrictions and logistics limitations, Axn Active does not currently ship to certain countries.
If your country is not listed among restricted destinations, we currently ship to your location.

Order Handling & Tracking

  • All orders are dispatched within 1–3 business days.

  • Each order includes a tracking number from dispatch to delivery.

  • Items are securely packed to ensure safe delivery.

  • Once shipped, tracking details will be sent to your email.

Shipping Liability

While we strive for timely delivery, Axn Active is not responsible for delays, lost shipments, or incorrect delivery addresses.
External factors such as customs, weather, or courier delays may affect delivery times.
If any issue occurs, please contact us — our support team will help track or resolve the matter promptly.

Customs & Import Fees

Customers are responsible for any customs duties, import taxes, or fees imposed by local authorities.
Axn Active is not liable for any additional charges upon delivery.

Contact Us

For shipping-related inquiries or assistance, please reach out:
📧 contact@axnactive.com
📱 +44 7848 119 552
📸 @axnactive

We’re committed to delivering every order securely, efficiently, and with care.